Terms of Service

These Terms of Service ("Agreement") constitute a legally binding contract between you, whether as an individual or on behalf of a legal entity ("Client," "you," or "your"), and Creaitor Labs EOOD, trading as deflation.app ("Company," "we," "us," or "our"), registered in Bulgaria under VAT/UIC number 208832093, with registered address at bul. Knyaz Aleksandar Dondukov 79, Floor 7, Apt. 7, Sofia 1504, Bulgaria.

By creating an account, accessing the platform, or using any of our Services, you represent and warrant that: (i) you are at least 18 years of age; (ii) you have the legal capacity to enter into binding agreements; (iii) if acting on behalf of an entity, you have full authority to bind that entity to this Agreement; and (iv) your use of the Services complies with all applicable laws in your jurisdiction.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or platform notification no fewer than fourteen (14) days prior to their effective date. Continued use of the Services following such notice constitutes your acceptance of the revised Terms.

deflation.app provides a subscription-based Software-as-a-Service ("SaaS") platform that automates business procurement workflows, including supplier discovery, request-for-quotation (RFQ) distribution, offer collection and parsing, and AI-assisted evaluation and ranking of suppliers based on price, quality, delivery and trust signals (collectively, the "Services").

The Services are provided on a tiered subscription basis. The scope, features, and limits available to each Client are determined by the subscription plan selected at the time of purchase. Plan details are available at deflationapp.vercel.app/#pricing (or such other URL as may be updated from time to time).

We reserve the right to modify, suspend, or discontinue any feature or component of the Services at any time, provided that we will use reasonable efforts to notify Clients of material changes in advance.

THE CLIENT EXPRESSLY ACKNOWLEDGES AND AGREES THAT: All supplier recommendations, generated RFQ emails, parsed offer data, scoring, rankings, trust assessments and any other outputs produced by the deflation.app platform are generated wholly or in part by artificial intelligence systems and are provided strictly "AS IS" and "AS AVAILABLE," without any representation or warranty of any kind, whether express, implied, or statutory.

deflation.app makes no warranty, representation or guarantee that: (i) any identified supplier is solvent, reputable, compliant with applicable laws, or capable of fulfilling an order; (ii) any quoted price, lead time, or other commercial term received from a supplier will be honored; (iii) any AI-generated score, ranking or trust assessment is accurate, complete or current; or (iv) the Client's use of the Services will result in cost savings, improved quality, or any other commercial outcome.

The Client understands and accepts that: (a) supplier behavior, market prices and external data sources change frequently and without notice; (b) deflation.app has no control over, affiliation with, or liability for any supplier identified through the platform; (c) any decision to engage, contract with, or transact with any supplier is made solely by the Client at its own risk; and (d) the Client is responsible for independently verifying any supplier and any commercial terms prior to entering into any binding commitment.

The Client uses all AI-generated content entirely at their own risk and assumes full responsibility for reviewing, validating, and acting upon any such content. deflation.app strongly recommends that Clients independently verify supplier credentials, references and terms before placing orders or making payments.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEFLATION.APP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY: (i) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (ii) LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS; (iii) LOSS OF DATA OR GOODWILL; (iv) SERVICE INTERRUPTIONS OR PLATFORM DOWNTIME; (v) ERRORS, INACCURACIES, OR OMISSIONS IN AI-GENERATED CONTENT, SUPPLIER DATA, OR OFFER PARSING; (vi) ACTIONS OR OMISSIONS OF ANY SUPPLIER OR THIRD PARTY; OR (vii) ANY OTHER LOSSES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.

The Client expressly waives any claim for lost profits, lost business opportunities, or any indirect or consequential damages arising from: (a) supplier non-performance or misrepresentation; (b) inaccuracies in AI-generated supplier scores or trust assessments; (c) the Client's implementation or non-implementation of any AI recommendation; (d) temporary or permanent unavailability of the deflation.app platform; or (e) any errors in offer parsing or ranking.

Notwithstanding the foregoing, deflation.app's total aggregate liability to the Client for any and all claims arising out of or in connection with this Agreement shall not exceed the total fees paid by the Client to deflation.app in the three (3) calendar months immediately preceding the event giving rise to the claim.

The limitations set forth in this Section shall not apply to liability arising from: (i) gross negligence or willful misconduct by deflation.app; (ii) death or personal injury caused by deflation.app's negligence; or (iii) any liability that cannot be excluded or limited under applicable mandatory law.

The Client is solely responsible for: (a) the accuracy and legality of all information provided to the platform, including tender specifications, supplier preferences and procurement email configuration; (b) reviewing all AI-generated content and supplier offers prior to acting on them; (c) ensuring that any communication sent on the Client's behalf through the platform complies with applicable laws, including unsolicited commercial communication and data protection rules; and (d) maintaining the security of account credentials.

The Client agrees not to: (i) use the Services for any unlawful purpose, including bid-rigging, anti-competitive practices, or fraud; (ii) attempt to reverse-engineer, copy, or replicate the platform's methodologies for commercial use; (iii) share account access with unauthorized parties; (iv) use the Services to generate content that is misleading, defamatory, or infringes third-party rights; or (v) interfere with or disrupt the integrity or performance of the platform.

The Client acknowledges that subscription plans are subject to limits on the number of tenders, suppliers per tender, and geographic scope. Exceeding such limits without upgrading the applicable subscription plan may result in service restrictions.

Subscription fees are billed in advance on a monthly or annual basis, as selected by the Client. All fees are exclusive of applicable taxes, which shall be the sole responsibility of the Client.

Annual subscriptions are billed as a single upfront payment covering a twelve (12) month period. Annual subscriptions may be cancelled at any time; however, the Services will remain accessible until the end of the current billing period. No partial refunds are available for unused portions of annual subscriptions.

Monthly subscriptions may be cancelled at any time and will not renew following the end of the current billing period. deflation.app does not offer refunds for partially used monthly periods.

In the event of a billing dispute, the Client must notify deflation.app in writing within thirty (30) days of the disputed charge. Failure to do so constitutes a waiver of any claim relating to such charge.

deflation.app reserves the right to suspend or terminate access to the Services in the event of non-payment or repeated chargebacks.

All rights, title, and interest in and to the deflation.app platform, including its software, algorithms, user interface, methodologies, trademarks, and branding (collectively, "deflation.app IP"), are and shall remain the exclusive property of Creaitor Labs EOOD. Nothing in this Agreement grants the Client any ownership interest in deflation.app IP.

Subject to the Client's compliance with this Agreement and payment of applicable fees, deflation.app grants the Client a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for the Client's internal business purposes during the subscription term.

With respect to AI-generated content outputs: the Client is granted a non-exclusive license to use such outputs for their internal business purposes. deflation.app makes no representations regarding the originality or intellectual property status of AI-generated outputs and disclaims any liability for third-party intellectual property claims arising from the Client's use of such outputs.

Each party agrees to maintain the confidentiality of the other party's non-public information disclosed in connection with the Services. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

deflation.app processes personal data in accordance with its Privacy Policy, available at deflationapp.vercel.app/privacy. The Client, by using the Services, consents to such processing as described therein.

deflation.app implements commercially reasonable technical and organizational security measures to protect Client data. However, no data transmission or storage system is entirely secure, and deflation.app cannot guarantee absolute security.

deflation.app endeavors to maintain platform availability on a commercially reasonable basis. However, the Client acknowledges that: (i) the platform may be temporarily unavailable due to scheduled maintenance, infrastructure failures, force majeure events, or third-party service disruptions; (ii) deflation.app does not guarantee any specific uptime percentage; and (iii) temporary unavailability shall not constitute a breach of this Agreement.

Either party may terminate this Agreement at any time by providing written notice. Upon termination: (i) the Client's access to the Services will cease at the end of the current billing period; (ii) all licenses granted hereunder will immediately terminate; and (iii) provisions that by their nature should survive termination shall do so, including Sections 3, 4, 7, 11, and 12.

deflation.app may immediately suspend or terminate the Client's account without notice in the event of: (a) material breach of this Agreement; (b) suspected fraudulent, abusive, or illegal activity; or (c) non-payment of fees.

Upon termination, the Client may export their data within thirty (30) days. After this period, deflation.app may permanently delete all Client data.

This Agreement shall be governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or in connection with this Agreement, including its formation, validity, breach, or termination, shall be subject to the exclusive jurisdiction of the competent courts located in Sofia, Republic of Bulgaria.

Notwithstanding the foregoing, deflation.app reserves the right to seek injunctive or other equitable relief in any jurisdiction to protect its intellectual property rights.

For Clients located in the European Union: nothing in this Agreement affects your rights under mandatory consumer protection laws of your country of residence.

Entire Agreement: This Agreement, together with the Privacy Policy, constitutes the entire agreement between the parties with respect to its subject matter.

Severability: If any provision of this Agreement is found to be unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Waiver: Failure by either party to enforce any provision of this Agreement shall not constitute a waiver of future enforcement of that or any other provision.

Assignment: The Client may not assign this Agreement or any rights hereunder without deflation.app's prior written consent.

Force Majeure: Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control.

Contact: For any questions regarding these Terms, contact: Creaitor Labs EOOD, bul. Knyaz Aleksandar Dondukov 79, Floor 7, Apt. 7, Sofia 1504, Bulgaria. ЕИК/VAT: 208832093. Email: hello@deflation.app